Shipping policy
Shipping Policy – SanAura Cosmetics
At SanAura Cosmetics, we aim to deliver your herbal hair care products safely and on time. Please review our shipping policy below for complete information.
🚚 Delivery Areas
We currently offer shipping across Pakistan.
⏳ Order Processing Time
• Orders are processed within 1–2 working days after confirmation
• Orders placed on weekends or public holidays will be processed on the next working day
📦 Estimated Delivery Time
• Major cities: 2–4 working days
• Other areas: 3–6 working days
Delivery time may vary due to courier service or unforeseen circumstances.
💰 Shipping Charges
• Shipping charges may vary based on location and order weight
• Any applicable shipping fee will be shown at checkout
(Occasional free shipping promotions may apply)
📍 Delivery Address
Please ensure that:
✔ Your shipping address is complete and accurate
✔ Phone number is correct for courier contact
SanAura Cosmetics is not responsible for delays or failed deliveries due to incorrect information provided by the customer.
📦 Order Tracking
Once your order is dispatched:
• You may receive a tracking number (if available)
• You can track your order through the courier service
⚠️ Damaged or Lost Packages
If your package arrives damaged:
• Contact us within 48 hours with photo/video proof
In rare cases of lost shipments, we will coordinate with the courier service to resolve the issue.
📞 Contact for Shipping Support
For any shipping-related queries, please contact:
SanAura Cosmetics
📧 Email: sanauracostmetics@gmail.com
📱 Phone: 0319-4247900
📍 Address: Near City Center Jaccobbabad, Sindh
🔄 Policy Updates
SanAura Cosmetics reserves the right to modify this Shipping Policy at any time without prior notice.